Official Document

tnb33 Terms and Conditions

This document contains the complete terms of use for the tnb33 platform. Please read carefully before opening an account or using any of our services. Continued use of this platform is considered acceptance of all terms stated here.

Updated: January 2026
Bahasa Melayu & English
Operating under international licensing
For users aged 21 and above

What You Need to Know

Below is a summary of the important aspects of tnb33 Terms and Conditions that every member should understand.

Account Eligibility

Registration is open to individuals aged 21 and above only. Each user is only allowed to have one active account. Information provided during registration must be accurate and current. tnb33 reserves the right to verify a member's identity at any time.

Deposits and Withdrawals

The minimum deposit is RM30 for all payment methods. The minimum withdrawal is RM100. Successfully withdrawn funds are usually processed within 10 to 45 minutes. Accepted methods include Touch 'n Go eWallet, DuitNow, FPX and cryptocurrency.

Bonus Terms

The tnb33 welcome bonus offers a 100% match up to RM300 on the first deposit. The wagering requirement is 15 times the bonus amount received before funds can be withdrawn. Bonuses cannot be transferred or converted directly to cash.

Account Security

Account holders are fully responsible for keeping their password confidential and for all activity that occurs under their account. Any suspicion of unauthorised activity must be reported to the tnb33 support team immediately.

Account Closure

tnb33 reserves the right to suspend or close accounts found to be in breach of these terms, including the use of bots, fraud, money laundering or multiple registrations. Valid balances will be returned according to the procedures set out.

Customer Support

If there is any dispute relating to these terms, please contact the tnb33 customer service team which operates 24 hours a day, 7 days a week via live chat or email, in either Malay or English.

These Terms and Conditions are effective from January 2026. Any changes will be published on this page and users are advised to review them periodically.
1

Acceptance of Terms

By accessing, registering or using the tnb33 platform in any capacity, users expressly and unconditionally agree to be bound by the Terms and Conditions stated in this document, together with the Privacy Policy and Responsible Gambling Policy which form part of this overall agreement.

If you do not agree with any part of these terms, you are required not to use the tnb33 platform. Continued use following any update to the terms is considered acceptance of the latest version.

⚠️ The tnb33 platform is exclusively for users aged 21 and above. Access by individuals below this age limit is strictly prohibited and constitutes a breach of these terms.

2

Account Eligibility and Registration

To open an account at tnb33, applicants must meet the following requirements:

  • Be at least 21 years of age on the date of registration.
  • Not be located in a jurisdiction that restricts or prohibits participation in online gambling activities.
  • Provide true, accurate and current personal information during the registration process.
  • Not have been previously banned or suspended by tnb33.

Each user is only permitted to hold one (1) active account at a time. Multiple registrations by the same individual, whether using different names, emails, phone numbers or payment methods, are prohibited and will result in the closure of all related accounts along with the freezing of balances held within them.

tnb33 reserves the right to request identity verification, including a copy of an identity card (MyKad) or relevant documents, at any time. Failure to submit the requested documents within the stipulated period may result in the account being suspended until verification is complete.

3

Deposits, Withdrawals and Payments

All financial transactions on the tnb33 platform are subject to the following terms:

Transaction Type Minimum Limit Accepted Methods
Deposit RM30 Touch 'n Go eWallet, DuitNow, FPX, USDT, BTC, ETH
Withdrawal RM100 Touch 'n Go eWallet, DuitNow, FPX, USDT, BTC, ETH
Processing Time 10 to 45 minutes (depending on the method and internal processing)

All deposits and withdrawals must use a payment method registered in the same user's name. tnb33 does not accept payments made on behalf of a third party. Any attempt to deposit or withdraw funds using an account belonging to another person will be considered a serious breach and the account may be closed immediately.

tnb33 does not impose any additional charges for deposit or withdrawal processing. However, fees charged by payment service providers or blockchain networks are outside tnb33's control and must be borne by the user.

💡 The withdrawal processing time of 10 to 45 minutes refers to the period from when the request is approved. Requests that require manual review may take slightly longer.

4

Bonus and Promotion Terms

tnb33 offers various bonuses and promotions from time to time. Each promotion is subject to its own specific terms. Specific terms for each promotion will be published together with the relevant promotion announcement.

Regarding the tnb33 welcome bonus:

  • A 100% match bonus is given on the first deposit for new members, up to a maximum of RM300.
  • The wagering requirement is 15 times the bonus amount received before any winnings from the bonus can be withdrawn.
  • Example: A deposit of RM100 will receive a bonus of RM100, bringing the balance to RM200. The wagering requirement is RM100 × 15 = RM1,500.
  • Further example: A deposit of RM800 will receive a bonus of RM300, bringing the balance to RM1,100. The wagering requirement is RM300 × 15 = RM4,500.
  • This bonus may only be used for wagering purposes and cannot be converted directly to cash.

tnb33 reserves the right to cancel any bonus received through illegitimate means, including system exploitation, use of multiple accounts or breach of promotion terms. tnb33's decision in this matter is final.

5

Game Rules

The tnb33 platform offers various game categories including slots, live casino, sportsbook and table games. Each game type has specific rules that all players must follow.

  • All game results are final and cannot be disputed unless there is clear evidence of a technical failure confirmed by the game provider.
  • Any technical disruption occurring during a game session, whether caused by the user's network issues or tnb33 infrastructure, will be resolved based on valid system records.
  • The use of automation software, bots or any third-party tools that provide an unfair advantage in games is strictly prohibited.
  • tnb33 reserves the right to withhold payment of any winnings suspected to have been obtained through illegitimate means until an investigation is complete.

For sports games and betting, any wager placed after a game has started may be subject to different specific rules. Players are advised to review the live betting rules before proceeding.

6

User Responsibilities

Each tnb33 user is fully responsible for:

  • Ensuring that account information, including passwords, is kept secure and not shared with any other party.
  • Reporting any unauthorised access to their account to tnb33 immediately via customer service.
  • Complying with all local laws relating to online gambling activities in their respective jurisdiction.
  • Using the platform responsibly and not using funds beyond their own financial means.
  • Ensuring that no third party, including underage family members, uses their account.

⚠️ Gambling should be treated as entertainment only. If you feel that gambling is starting to affect your daily life, please visit our Responsible Gambling page for help.

7

Account Suspension and Closure

tnb33 reserves the right to suspend or close any user's account without prior notice if there is evidence or reasonable suspicion of any of the following:

  • Fraud, including but not limited to the use of stolen or falsified payment information.
  • Registration of multiple accounts by the same individual.
  • Use of software or methods that provide an unfair advantage.
  • Attempts to launder money through a tnb33 account.
  • Threatening or abusive behaviour towards the support team or other players.
  • Violation of any terms stated in this document.

Users may also request the closure of their own account at any time through customer service. Any valid balance at the time of closure will be returned to the registered payment method in accordance with tnb33's internal review procedures.

8

Limitation of Liability

tnb33 is not responsible for any indirect, incidental, special or consequential losses arising from the use of this platform, including but not limited to:

  • Technical disruptions or system failures that are beyond tnb33's reasonable control.
  • Unauthorised access by third parties resulting from the user's negligence in maintaining account security.
  • Financial losses resulting from betting or gaming decisions.
  • Delays in payment processing caused by financial service providers.

The tnb33 platform is provided on an "as is" basis. While tnb33 strives to keep the platform running without interruption, no ongoing guarantee is given regarding the full availability or accuracy of the service at all times.

9

Privacy Policy and Data Protection

The collection, use and protection of tnb33 users' personal information is governed by our separate Privacy Policy. By accepting these Terms and Conditions, users also agree to the terms of that Privacy Policy.

In summary, tnb33 collects personal data solely as required for platform operations, identity verification, payment processing and compliance with international licensing requirements. This data will not be sold or shared with third parties without the user's consent, except as required by law or the relevant licensing authority.

For more information on how tnb33 handles your personal data, please refer to our Privacy Policy page.

10

Changes to Terms

tnb33 reserves the right to amend, add to or remove any part of these Terms and Conditions at any time without prior notice. Changes will take effect immediately upon being published on this page.

It is the user's responsibility to check this page regularly to ensure they are always aware of the latest version of the terms. Continued use of the platform after any changes is considered acceptance of the updated terms.

💡 tnb33 will endeavour to notify users of significant changes to the terms via a notice on the website or by registered email, where appropriate.

11

Governing Law

These Terms and Conditions are interpreted and enforced in accordance with the laws of the jurisdiction in which tnb33 is registered and operates under its licence. Any dispute arising in relation to these terms that cannot be resolved through negotiation between both parties will be referred to the dispute resolution mechanism established by the licensing authority.

If any provision of these terms is found to be invalid or unenforceable under the applicable law, that provision will be deemed severed from this document without affecting the validity of the remaining provisions.

Need Help?

The tnb33 support team is available 24/7 in Malay and English.

Support email:

[email protected]

Terms and Conditions Questions

Answers to the most frequently asked questions by tnb33 members about the platform's terms of use.

The minimum age to register and use the tnb33 platform is 21 years old. This is a non-negotiable requirement and tnb33 reserves the right to request age verification at any time. Accounts found to be owned by underage individuals will be closed immediately and the balance will be frozen.

No. Each user is only allowed to have one active account. Registering multiple accounts is a serious violation of tnb33 Terms and Conditions. If multiple accounts are found to be linked to the same individual, all such accounts will be closed and balances may be frozen while an investigation is carried out.

The wagering requirement is calculated based on the total bonus received, not the deposit amount. For example, if you deposit RM100 and receive a bonus of RM100, your wagering requirement is RM100 × 15 = RM1,500. This means you need to place bets totalling RM1,500 using that bonus money before any winnings from it can be withdrawn.

If your account is suspended, you will receive a notice via your registered email. Suspension can occur for various reasons including identity verification requirements, suspicion of unusual activity or a breach of terms. For accounts suspended for verification purposes, you can contact the tnb33 support team via live chat or email to resolve the issue. Your account balance will be preserved throughout the investigation period.

tnb33 does not charge any additional fees for processing deposits or withdrawals. However, some payment service providers or blockchain networks may impose their own charges, which are outside tnb33's control. The minimum deposit is RM30 and the minimum withdrawal is RM100, and funds are usually processed within 10 to 45 minutes.

You can request account closure at any time by contacting the tnb33 customer service team via live chat or our support email. Before closure, make sure you have fulfilled any applicable wagering requirements and withdrawn your balance. Voluntarily closed accounts may be re-registered in the future subject to compliance with the re-registration terms set out.

Read and Understood Our Terms?

Register a tnb33 account today and enjoy a 100% welcome bonus of up to RM300, with a range of slots, live casino and sports betting games favoured by Malaysian players.

For users aged 21 and above. Terms & Conditions apply.